The Office of the Tax Ombud is in search of partnership with the Nigerian Postal Service (NIPOST) to develop entry to tax complaint-handling and determination companies for market merchants and taxpayers in rural communities.
The Tax Ombud and Chief Executive, Dr John Nwabueze, disclosed this on Friday, October 23, 2026, at a city corridor assembly attended by representatives {of professional} our bodies, market associations, the non-public sector, civil society organisations and the media.
Nwabueze mentioned the workplace was on the verge of formalising the proposed collaboration with NIPOST to make its companies extra accessible to taxpayers who could face difficulties reaching its workplaces, notably these in rural areas.
He mentioned the initiative was a part of efforts to promote equity, transparency and accountability in Nigeria’s tax and income administration, whereas encouraging voluntary compliance and strengthening public confidence in income authorities.
According to him, a good and predictable tax system is crucial for financial progress, investor confidence and improved compliance amongst small and medium-sized enterprises (SMEs), market merchants and different companies.
The Tax Ombud counseled President Bola Ahmed Tinubu for establishing the workplace to present taxpayers with an impartial and neutral mechanism for addressing grievances with out concern.
He additionally acknowledged the contributions of the Minister of Finance and Coordinating Minister of the Economy, Mr Taiwo Oyedele, and different stakeholders to the method.
Explaining the workplace’s mandate, Nwabueze described the Tax Ombud as an impartial, neutral and non-judicial establishment accountable for addressing operational, procedural and administrative grievances arising from tax and income administration.
He added that the workplace remained open to collaboration and suggestions from stakeholders, pledging to handle systemic challenges, together with insufficient transparency and inefficient grievance-redress mechanisms.
“Our collective objective must be to move from disputes to solutions, from administrative friction to constructive engagement, and from distrust to confidence,” he mentioned.
Nwabueze mentioned continued engagement with stakeholders can be important to constructing a good, clear and taxpayer-friendly income system.
Representatives of the Abuja Market, the National Association of Small and Medium Enterprises (NASME), the Chartered Institute of Taxation of Nigeria, the Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture (NACCIMA), highway transport unions and airline operators counseled ongoing tax administration reforms.
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