JAMB explains how candidates can change phone number, email on portal

The Joint Admissions and Matriculation Board, JAMB, has outlined procedures for candidates in search of to replace the phone quantity or email handle linked to their profiles.

According to info on JAMB’s platform, candidates who’ve forgotten their profile passwords can reset them utilizing their registered phone numbers.

To do that, candidates are required to ship “PASSWORD”, adopted by an area and their registered email handle, to 55019 or 66019.

However, candidates who want to change their email handle can not full the method straight by way of the JAMB portal.

Such candidates are required to go to a JAMB workplace or an accredited Computer-Based Test, CBT, centre for help.

They are anticipated to supply related registration particulars and the brand new email handle they want to use, after which the request shall be processed by authorised personnel.

JAMB suggested candidates to make sure that any new email handle offered is energetic and accessible, as necessary admission and examination-related info could also be despatched to the email linked to their profile.

The examination physique additionally famous that candidates can entry correction-of-data companies by way of its official channels, whereas some profile updates might entice prescribed charges and require bodily verification at accredited centres.

Candidates experiencing difficulties with their JAMB profiles are suggested to hunt help by way of JAMB’s official assist channels or accredited CBT centres.